Privacy Policy

Kehio: Accordions & Tabs Builder, FAQ ("the App") offers a solution to enhance mobile experience for websites "the Service" to merchants who use Shopify to manage their stores. 

This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-approved store.


Article 1: Personal Information the App Collects


Upon the App's installation, we automatically access certain types of information from your Shopify account:

  • Shopify Account Data such as email addresses, phone numbers, and locations.
  • Products and Collections.
  • Manage Customers data such as customer names, email addresses, phone numbers, and physical addresses.
  • Online Store, script tags in your Online Store, and theme.

Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information. Information about individuals who visit your store, such as their IP address, web browser details, time zone, and information about the cookies installed on the particular device.

We collect personal information directly from the individual concerned, via your Shopify account, or using the following technologies: "Cookies" are data files placed on your device or computer, often containing an anonymous unique identifier. For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org. "Log files" track actions performed on the Site, collecting data such as your IP address, browser type, internet service provider, referral/exit pages, and timestamps. "Web beacons", "tags", and "pixels" are electronic files used to record information about how you navigate the Site.


Article 2: Using Your Personal Information


The information collected during the purchase process is used to process the order, payment confirmation, invoice processing, and order confirmation.

In addition, the information collected from the website and during the purchase process is used to communicate with you. With this information, we aim to reach out with customized advertisements that will meet your best expectations.


Article 3: Sharing Your Personal Information


We share information with specific third parties for precise reasons. We use Google Analytics to understand customer behavior to cater them with customized communication. To learn more about how Google processes information, feel free to read this: https://www.google.com/intl/en/policies/privacy/. Furthermore, we share information to abide by laws and regulations in response to specific situations.

We might also share your personal information with any third-party service to provide a better experience for you and your customers.

Lastly, we might also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.


Article 4: Your Rights


If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us via the contact details below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Furthermore, please note that your information will be transferred outside of Europe, including to Canada and the United States.


Article 5: Changes


We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


Article 6: Contact Us


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@kehio.com.